Connie and I would personally like to thank you for your friendly yet professional approach in working with us to purchase our new home. From our very first phone conversation until actually meeting you was always a pleasure. I was particularly impressed with the fact you always responded quickly with communication, be it phone or email. Your data was always accurate and to the point. In your line of business many can become pushy so the line you used after I inspected the house of “Okay, I will wait until you call me on Monday” was noted and appreciated by me.
I have had numerous dealings with real estate agents and from my point of view I believe you will go far in the industry.
Thank you, we wish you all the best for your future and am sure it will be successful
Hi Olivia & Dale,
We are so excited to have secured our retreat in Torquay. We'd like to thank Olivia for all her support in achieving our goal. Throughout the process Olivia was professional, hard working, reliable and totally approachable. She is a credit to your organisation and would have no hesitation in recommending her and the Whitford Agency.
Marie & Mick Ponte
Now that my purchase has become unconditional I just wanted to drop you a short note to thank you for your responsiveness during the purchase process.
The first thing I noticed about you was that you let the house speak for itself. Many estate agents follow you around when you are viewing a home telling you the bleedingly obvious and getting in the way of you getting the vibe of the house and imagining yourself living there. You were there for any questions but allowed me and my extended family to discover all of the home's delights in a way that worked for us. This (and the home itself) contributed to me leaving the house after the first visit knowing that I had to make it mine.
You will no doubt have learnt that I am pretty busy in my work life and that consequently I am not always easy to contact. I appreciate that whenever I have contacted you, either by phone, text or email that you have been incredibly responsive. Further, you working with your team to ensure I could see through my new home on a Sunday was very much appreciated.
I hope that this home and I are together until death do us part but if I ever have need of an estate agent in Ocean Grove I will certainly be calling you.
Thanks Olivia - you are a credit to your company and to your profession.
Dear Heidi and
Thank you so
much for your help and support. Using your company was one of the best
decisions we made. Your advice
about marketing and presenting our home to best effect was spot on! We have
sold a number of properties but this is the
only time we have ever been 100 per cent happy and satisfied with the selling
You do an
outstanding job! Thanks again.
Chris & Christine
We did not give a second thought to deserting the Whitford ship. You lived up to everything we expected and much more. Your professionalism, courtesy and presentation are the very reasons why you are regarded as the best in the business.
We thank you sincerely.
Graeme and Sandra
Val and I would like to express our thanks to you and your team for the very smooth operation of selling our house last Saturday. From our first approach to you to be our agent to the final result of a successful sale, it has been a very pleasant experience for us, endorsed by your professionalism and experience.
You may remember that we were not that keen to go to auction, but decided to go with your advice, and that proved to be a good decision, as the process for us was basically pain-free. Everyone at Whitford made us feel very relaxed (which for me is a hard thing to do).
Thank you also for the bottle of Veuve Cliquot dropped in later that afternoon by Annelise.
John and Val
We wanted to write and say what a delightful experience we have had with Whitford and Heidi over the past three months. We have bought and sold a handful of properties over the years; all of which have been a good experience. However, Heidi stands out from the crowd. She is and was exceptional to deal with. Nothing was ever too much trouble, she was genuine, helpful and reliable and appears to love her job. We think her service was 20/10 and we would absolutely recommend Heidi to anyone.
The champagne and confectionery was not necessary but a really wonderful touch to finish off such a wonderful experience with Heidi and your company.
Thank you very much,
Ingrid and Adam
Having to sell my beautiful home was a daunting thought and choosing the perfect agent was something I wanted to get right. From the first meeting with Heidi, I knew she was the one to sell my home. Her experience and advice was extremely helpful and she made the entire process an easy journey for me. The level of communication was outstanding and her professional yet friendly and approachable manner made her a pleasure to work with.
She goes above and beyond to get the best possible outcome for her clients and is extremely hard working. I know she lost many weekends dealing with enquiries about my home. I would not hesitate to recommend her to anyone thinking of selling and know she will be the one I call when the time comes to sell my current home in the future.
We engaged Dale to sell our property in early 2010 and were immediately impressed with his professionalism, real estate knowledge and his personable nature.
Dale was able to guide us through the selling process providing us with honest and timely feedback. Dale always listened to our needs and valued our input into the marketing of our property, ensuring we were comfortable throughout the campaign.
Our property sold before auction and we were able to witness his negotiation skills which secured us an excellent result. We wish Dale all the very best and would not hesitate in recommending his services to anyone buying or selling a property.
Paul and Andrea Robertson
To Heidi, Dale and the whole Whitford team
Lauren, Ted and I just wanted to say a huge thank you for the great job you did selling our house. There were a lot of positives from the whole process but the ones that stand out the most are:
1. Communication. We were never left wondering what was going on during any stage of the process.
2. Professionalism. You were all outstanding!
3: Even though the offers that we received were a little below what we were after, we weren’t even slightly pressured into settling for anything that we weren’t comfortable with.
Thanks again for making the process so easy. (Apart from the whole keeping the house tidy side of things!)
Reid, Lauren and Ted Klahsen
Kathy and Toni and Heidi
Just a short note to thank the three of you for your assistance in helping with the purchase of our property at Point Lonsdale and the actual settlement and moving-in process yesterday.
All of you provided excellent support and helped me with things I didn't understand.
All the service connections were operating by 6pm and the removalists finished about the same time, so we spent a pleasant first evening in our new home.
Many thanks from Wallace and Sharman Anderson
Wallace and Sharman Anderson
We have been searching for a family home in Geelong off and on across the past two years. After witnessing many auctions which went well above agents’ guides and spending too much on building inspections, we were starting to give up on finding our perfect property.
Finding our home through Whitford was a different experience. Even though we understand the agents are acting on behalf of the vendor, Heidi and Dale were genuine in supplying information, purchase support and realistic price guides. We wouldn't hesitate in selling or purchasing through Whitford in the future.
Christina and Chris Johns
To John Moran at Whitford
John, thank you and your staff for the great experience we had with your company in the purchase of 397 Pakington Street Newtown.
My wife and I fell in love with the property from the start and as this meant a move back from interstate after 25 years away from Geelong we were very keen to ensure we got the right property.
Your attention to detail and your engagement with us made the process much easier and while I know your main aim was to maximise the outcome for your client you did that well while ensuring we didn't feel pressured or uncertain about the deal
We paid a good price and I’m sure your client was happy as well.
We have no problem in using Whitford Property again and your services in other transactions we may undertake in the future
Thank you again.
Mick and Sue O'Leary
I have sold three properties in four years and have had the good fortune of using Heidi Trempel from Whitford Property on each occasion. Heidi is an extraordinary real estate agent, in that she works hard for both vendor and purchaser to achieve the best outcome. My properties have all been extremely difficult to sell for a variety of reasons, but this has never deterred Heidi from being nothing but professional and honest.
I have never met a real estate agent who works so hard. She gives good advice, keeps you up to date and never outsources anything. I know I can relax when I hand over a property for sale to Heidi, and have recommended her to a couple of friends who have been equally as delighted with her performance. Heidi's very hard work and diligence has enabled me a tree and lifestyle change I am thrilled with, and for that I thank her.
I cannot speak highly enough of Heidi, and will continue to recommend her to anyone wanting to sell or purchase a property around the region.
Jill and Charlie Morgan
Just wanted to congratulate and thank Whitford Property for our recent purchase in Daisy Street, Newtown.
Having lived on a family farm for over 60 years, and then transitioning back to Geelong, we were delighted that we have been able to successfully acquire the above property.
Special thanks and appreciation to Jason Thiele who was a pleasure to deal with, especially when providing access to the property.
Also for the fast and efficient negotiations and then for his care and attention to all of the subsequent processes.
We are most impressed by the way this has been handled and highly commend Jason for his work.