Testimonials
We engaged Dale to sell our property in early 2010 and were immediately impressed with his professionalism, real estate knowledge and his personable nature. Dale was able to guide us through the selling process providing us with honest and timely feedback. Dale always listened to our needs and valued our input into the marketing of our property, ensuring we were comfortable throughout the campaign. Our property sold before Auction and we were able to witness his negotiation skills which secured us an excellent result. We wish Dale all the very best and would not hesitate in recommending his services to anyone buying or selling a property.
Kind regards Paul and Andrea Robertson
Heidi has been the consummate professional in all of our dealings with her. The purchase of our house went smoothly and any questions or concerns that we had were dealt with quickly and with courtesy. Her knowledge of Real Estate and her support were greatly appreciated, in short she was fantastic!!! I am very comfortable recommending here to friends and colleagues. Thank you Heidi!
Hi Dale,
We would just like to thank the staff at Whitford, in regard to our recent purchase.
John was wonderful to deal with and we thank him for making the process very easy.
Lauren has been very helpful and continually keeping us in the loop, as far as the leasing process goes. As first time investors, this is all new to us. Lauren has answered all our queries, very promptly. Thank you also, for the much appreciated voucher, for Fish Bowl. Liam and I have not been there yet, so we are looking forward to it.
Buying this investment property, is a big deal for us. Even though the purchase seems quite small, compared to your other listings. The staff at Whitford have treated us, as if we had purchased a million dollar property!
Thanks again.
Louise McCloskey
Dear Heidi
We have loved working with you, and you can be assured that you are our go to agent in the future - and that we have also recommended you to our friends. We have worked with 1/2 dozen agents over the last 10 years, and your whole agency, with you in particular, has been a standout in many ways. You are very patient, considerate, understanding and generous. Not to mention really fantastic at what you do.
So well done to you all, and all the best in everything.
Mel, Ian and Lucy
To Whom It May Concern
Re: Dale Whitford
BCR Asset Management Pty Ltd began selling a 50 year leasehold development at Erskine House on The Great Ocean Road in Lorne some 10 years ago. It was a staged development and comprised approximately 280 keys.
Lorne Real Estate was the local selling agent and its diector, Dale Whitford, was our project manager in charge of sales. Over the first two years we had significant sales success selling over $50 million worth of apartments under a Managed Investment Scheme.
Dale provided us with invaluable project marketing experience and made a significant contribution to the success of the project.We found him to be widely experienced in such matters and always delivered on any undertakings given.
I would happily recommend his ability and services in the sale of developments.
Yours Sincerely
Dr R. C. Bassett
Executive Chairman
BCR Asset Management Pty Ltd
Hi Dale,
Hope you are fit and well.
I just thought I'd drop you a quick line to put a good word in for John Moran.
I recently purchased a property and would like to give feedback on his performance.
I found John to be brilliant, he was flexible, a good communicator and articulate in the negotiations. Even at one stage when we thought the deal was dead in the water, he stuck in there and really seemed to sweat it out to achieve the sale. Not sure what the vendor thinks, but I must admit he worked hard to keep us in there. The vendor came down but we also came up. So in the end he gave the sale process justice.
I know it may seem a little unorthodox to receive good words from the purchaser, but I think its important for you to be informed of his efforts. Even post sale he has been excellent to deal with up to final inspection.
He is a good ambassador for your company and has certainly left a positive impression from this sale.
If you wish to discuss further, please call.
Kind Regards
Keith Fisher
My name is Bec and I would like to take the time to express my level of satisfaction I had with Paul Carson from Whitford Property.
This is the first time I have sold a house and to be blatantly honest I was terrified. I had heard many unpleasant stories and I thought my case would be no different.
I chose to go with Paul as I was referred from a friend who had previously dealt with him and had mentioned the seamless experience she had.
Right from the beginning Paul made us feel very confident and comfortable we were in good hands. Further more we continued to see how much pride Paul took in his work and the level of commitment he upheld right the way through the process. I was extremely impressed with the consistent communication and follow ups he made with us.
The experience of selling my home ended up being easy and seamless, I have Paul to thank for his professionalism and knowledge and since then referred a number of people to him.
Kind Regards,
Bec Gurrie
Dear Dale
It is with much pleasure that I write this letter of commendation in regard to Heidi Trempel, the Agent responsible for selling my property in Manifold Heights recently. I cannot speak highly enough of Heidi's professionalism, property knowledge, warm manner and high level customer service. Heidi had my property sold within a week of it being advertised and for much more than I had anticipated!
From the outset, I was extremely impressed with Heidi's professionalism, property knowledge, warm persona and commitment to excellence in customer service. I had spoken with other Agents, however Heidi stood out as 'the' person I wanted to sell my property.
Heidi is committed, organised, genuine, hardworking and knowledgeable. She provided recent sales statistics for the area and realistic, helpful advice to make the selling process so much easier. She negotiated a commission and marketing strategy I was happy with, and organised brochures and advertising material promptly and to a very impressive standard. Heidi also involved me in the editorial write up and photographing of the property, which was commendable. She was more than happy to incorporate my feedback into the finished product.
Heidi was diligent in relaying feedback from potential buyers to me, via regular phone and email contact. She also took utmost care to make sure my property was looked after during inspections, ensuring my request for shoes to be removed was adhered to, keeping my new light coloured carpet in perfect condition. I felt that Heidi looked after my property with the utmost of care and made sure it was always displayed at its best.
Heidi achieved a sale price well above my expectations and provided expert guidance throughout the selling campaign. She also ensured a positive experience for the buyer, by requesting/negotiating if certain items within my property could be purchased or left for the new owner. I was more than happy to leave such items at no cost, given the excellent sale price Heidi obtained for me and her high level of service. This 'above and beyond service' was also experienced by the buyer, who used the same conveyancer as myself and expressed her delight in dealing with Heidi. I have sold several properties in the past and this is the first time I have been impressed with a selling Agent.
To Heidi's credit, I have had a positive and memorable experience in selling my property. I wish her all the very best in the future and have no doubt she will be a huge success within Geelong, as word spreads of her professionalism and selling success. Heidi has a passion and enthusiasm about her work that is second to none, easily developing and retaining a positive rapport with customers. My husband and I would not hesitate in enlisting her services again, and will continue to highly recommend her to anyone interested in selling their property with one of Geelong's finest Agents.
Yours Sincerely
Lana Capon (Beck)
Thank you all very much for the superb campaign and terrific result for the sale of Nicholas Street. Under unusual circumstances everything was accomplished with professionalism and it was a delight to work with you.
Best of luck for a successful future
Regards
Anne Gourley
I had been referred to Paul by a good friend of mine who had sold property through him. Paul's high level of professionalism and friendly down to earth approach achieved a quick and successful sale of my property. He was always available to assist with any queries I had and made the sale of my first property such a smooth and pleasant transaction. I found Paul's knowledge of the property market in the Geelong region to be exceptional. I will most definitely be calling upon his services for future sales. I have and continue to have no hesitation in recommending Paul to my family and friends.
Rebecca Churchill
During the initial stages of placing the property on the market, John instilled us with confidence by taking the time to understand the unique features of our home. John personally supervised all facets of the sale process, including the full marketing program and photography to ensure that the appropriate message and feel was consistently demonstrated.
John's professionalism and diligence was demonstrated through the sale process in identifying qualified purchasers and making both us and the prospective buyers comfortable during these negotiations.
We were extremely pleased with the result, achieving a premium price in a competitive market, and a favourable outcome was achieved for each party.
I will continue to utilize the services of John Moran as he has demonstrated his commitment and credentials as an agent who achieves results.
Mr W Johannesen